Privacy policy - GDPR

1. Data controller

The person responsible for processing personal data is:

K9 EVENTS & CONSULTING
SAS with capital of 1 000,00 €

Registered office:
62 rue de Narvik
74490 Saint-Jeoire

Represented by Laurent Boudou, acting in the capacity of President

Registered with the RCS under number: 939 465 605

Email address:
contact@k9events.fr

For any questions relating to data protection, you can contact the organisation at the following address:

contact@cyno-ops.com

No Data Protection Officer (DPO) is appointed.
In the absence of a DPO, the contact above constitutes the GDPR correspondent.


2. Data collected and purposes of processing

Site contact form

When you contact us via the form, we collect:

  • nom

  • email address

  • message

  • possibly your IP address

This data is used to respond to your requests for information or assistance regarding the event.

Purpose:
processing and responding to your request.

Legal basis:
execution of a contract with the user or legitimate interest of the controller.


Online ticketing

When you register for the event, we collect:

  • first and last name

  • email address

  • fonction / organisation

  • information required for registration

  • payment information via the secure platform

Purpose:

  • organisation and management of seminar registrations

  • badge edition

  • access validation

  • obligations comptables

Legal basis:

  • execution of a contract (ticket sale)

  • legal obligations (invoicing and accounting)


Attendance statistics (Google Analytics)

We use cookies and beacons to collect navigation data on the site:

  • partially anonymised IP address

  • pages visited

  • duration of visit

  • browsing behaviour

Purpose:

  • improve the quality and ergonomics of the site

  • analyse traffic and visitor behaviour

Legal basis:

explicit consent of the user for audience measurement cookies.


Newsletters and communications

If you voluntarily subscribe to our newsletters, we collect:

  • your email address

  • possibly your name

This information is used to send you:

  • news

  • informations

  • invitations related to Cyno-Ops

Legal basis:

  • consentement explicite

  • legitimate interest for communications related to our activities.

We undertake to collect only the data strictly necessary for the purposes indicated.


3. Data retention period

Data is not retained indefinitely.

The retention periods applied are as follows:

Contact form

  • retained for 3 ans after the last exchange

Tickets

  • retained 3 years after the event

  • certain accounting data may be retained up to 10 years

Analytical data

  • automatically deleted after 13 to 14 months

Newsletters

  • retained until unsubscribe

  • or for a maximum duration of 3 ans

After these periods, the data is deleted or anonymised.


4. Data subject rights

In accordance with the GDPR, you have the following rights:

  • right of access

  • right to rectification

  • right to erasure

  • right to restriction of processing

  • right to object

  • right to portability

  • right to withdraw your consent

To exercise these rights, you can write to:

contact@cyno-ops.com

Please specify the subject:

“GDPR - right exercised”

A response will be provided to you within a maximum of one month.

If you believe that your rights are not respected, you can file a complaint with:

CNIL – National Commission for Information Technology and Liberties
www.cnil.fr


5. Data security

We implement reasonable measures to protect your data:

  • SSL encryption for the website

  • secure access to servers

  • strong passwords

  • regular backups

The site is hosted by Infomaniak (Suisse) which guarantees a high level of security.

In the event of a personal data breach, we will apply the procedures provided for by the GDPR:

  • notification to the CNIL within a period of 72 heures

  • information of the persons concerned if necessary.


6. Third-party service providers and transfers

We use several service providers:

Google Analytics

  • service provided by Google LLC (United States)

  • used for attendance statistics

The data collected is limited to audience measurement and the IP address is anonymised.


Weezevent

  • French company

  • online ticketing management

Payment data passes through secure providers such as Stripe ou PayPal.


Infomaniak

  • site hosting

  • company based in Switzerland

Infomaniak acts as a subcontractor in the context of data processing.


Social networks

The site provides links to:

  • Facebook

  • Instagram

  • LinkedIn

No personal data is transmitted to these services until you click on these links.


7. Cookies and trackers

The website cyno-ops.com uses cookies. Cookies are managed via a consent banner in accordance with CNIL recommendations.

A cookie is a small file placed on your terminal allowing certain information to be memorized.

Only cookies necessary for the operation of the site are deposited without prior consent.

Other cookies (statistics, marketing) require your consent.

Un cookie management banner vous permet :

  • accept

  • refuse

  • or configure cookies.

By default, only essential cookies are enabled.

You can change your consent at any time via the link:

Cookie settings

For more information, see our cookie policy.


8. Data of minors

The seminar Cyno-Ops is intended for an adult professional audience.

We do not knowingly collect data from minors.

If a minor transmits personal information to us, parental consent may be requested before any processing.


9. Contact CNIL

For any questions relating to this policy or the exercise of your rights:

contact@cyno-ops.com

If the issue remains unresolved, you may lodge a complaint with:

CNIL – National Commission for Information Technology and Liberties
www.cnil.fr

 

Last updated: March 2026